Customer Support

If the FAQ and Getting Started page doesn't help, you can post in the Noki forum or mail me.

Noki Forum

Noki forum is a google group dedicated to any question related to Noki and PC Suite backup and restore. Thanks all the keen and creative Noki users, Noki forum has became one of the 'solution' forums for Nokia Phone data recovery.

Google Groups
Subscribe to Noki Forum
visit this forum

Email Support

You can also email me ( | directly on any questions related to Noki. The mail will be replied in 24 hours.


We accept payment via Visa, MasterCard, Discover Card, American Express and Paypal. All payments are processed securely by our ecommerce partner RegNow.

License Key Shipping

License keys are shipped electronically via email in less than 24 hours after the order is received and should be used with the downloaded software. Contact me if you haven't receive the key in 24 hours (weekend included) or the key doesn't work properly.

License Key Resend

Here at Nokisoft we keep all customers' registration keys. If you reinstall Windows and the registration key is lost, just send me a Email - I'll resend the key.

If Noki doesn't work for a backup file, you can send me a bug report. I'll respond in 8 hours.

A Note on Spam Filter

Some email server severely filter all emails from as spam. To receive license key in time, you can: 

1) Add my mail ( into your contact list to avoid filtering. or

2) Check whether the mail is wrongly dropped into the spam box. or

3) Send to my Gmail . or

4) You can also post in the Noki forum to query the order fulfillment. or

5) Complain to RegNow at their support page. They will contact me to solve the issue.